Privacy Policy

1 Who We Are

KamKal Marketing and Media, Inc. ("KamKal Marketing," "we," "our," or "us") is a full-service marketing and AI automation agency. We operate the website at kamkalmarketing.com and provide marketing services to businesses across multiple industries.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, book a call, interact with our advertising, or engage with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2 Information We Collect

Information you provide directly

• Contact and booking information: When you book a call, fill out a form, or contact us, we collect your name, email address, phone number, business name, and any details you provide in free-text fields including your biggest business challenge or reason for booking.
• Business information: Industry, website URL, business type, and other details you share when inquiring about our services.
• Communications: The content of emails, messages, or other correspondence you send us.
• Client information: If you become a client, we collect information necessary to provide our services including business goals, marketing data, and account access credentials you choose to share.

Information collected automatically

• Usage data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation patterns on our website.
• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
• Location data: General geographic location inferred from your IP address (city and country level only).
• Cookie and tracking data: Data collected through cookies, pixels, and similar technologies as described in Section 4.

Information from third parties

• Advertising platforms: Aggregated and anonymized data from Meta (Facebook and Instagram) and Google about how users interact with our ads.
• Calendly: When you book a call through our scheduling tool, Calendly collects your name, email address, and responses to our intake questions.
• Analytics providers: Aggregated behavioral data from Google Analytics about how visitors use our website.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services
• To schedule and prepare for discovery calls and consultations
• To deliver and improve the marketing services we provide to clients
• To send follow-up communications related to your inquiry or engagement with us
• To send marketing and promotional communications where you have not opted out
• To measure the performance of our advertising campaigns and website
• To create lookalike audiences and improve targeting for our own advertising
• To comply with legal obligations including CAN-SPAM requirements
• To protect against fraud, abuse, and security threats
• To analyze and improve our website and marketing effectiveness

4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. A cookie is a small text file placed on your device when you visit a website. Some cookies are necessary for the website to function. Others help us understand how you use our site and allow us to deliver more relevant advertising.

Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to function and cannot be switched off. They do not collect personally identifiable information and do not require your consent.

Analytics cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how you reached our website, which pages you visited, and how long you spent on each page. This data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising and remarketing cookies

We use cookies placed by Meta (Facebook and Instagram) and Google to measure the effectiveness of our advertising and to show our ads to people who have previously visited our website. These cookies allow us to show relevant advertisements to you on other platforms after you leave our site. See Section 5 for full details on advertising pixels and how to opt out.

Scheduling tool cookies

When you use our Calendly booking widget, Calendly may set cookies necessary to operate the scheduling functionality. Calendly's use of your data is governed by Calendly's Privacy Policy.

Managing cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse new cookies, delete existing cookies, and receive warnings before cookies are placed. Refer to your browser's help documentation for instructions.

You can also opt out of interest-based advertising broadly through the Network Advertising Initiative opt-out tool and the Digital Advertising Alliance opt-out tool.

5 Advertising and Third-Party Pixels

We use advertising technologies from the following platforms to measure ad performance and reach potential clients. This section discloses each technology, what it collects, and how to opt out.

Meta Pixel (Facebook and Instagram)

We use the Meta Pixel on our website. When you visit our site, the Meta Pixel may collect your IP address, browser information, and information about your activity on our site (such as pages visited and actions taken). This data is sent to Meta (formerly Facebook) and used for:

• Measuring the effectiveness of our Facebook and Instagram advertising campaigns
• Showing our ads to people who have previously visited our website (remarketing)
• Creating lookalike audiences of people similar to our website visitors
• Optimizing our ad delivery to people most likely to take an action

Meta's use of this data is governed by Meta's Privacy Policy. To opt out of Meta's use of this data for advertising, visit your Facebook Ad Preferences and adjust your off-Facebook activity settings.

Google Analytics and Google Ads

We use Google Analytics to measure website traffic and user behavior, and may use Google Ads conversion tracking to measure the effectiveness of our Google advertising campaigns. Google may collect your IP address (which is anonymized before storage), browser type, device information, and website activity.

This data is used to understand how people find and use our website and to measure ad performance. Google's use of this data is governed by Google's Privacy Policy. To opt out of Google Analytics, use the Google Analytics Opt-out Browser Add-on. To opt out of Google's interest-based advertising, visit Google Ad Settings.

Calendly

Our booking pages use Calendly's scheduling software. When you interact with the Calendly widget, Calendly may collect your name, email address, phone number, and responses to intake questions. Calendly's data practices are governed by Calendly's Privacy Policy. Information you submit through Calendly is accessible to KamKal Marketing and used to prepare for and conduct your scheduled call.

Important disclosure

When you visit our website, advertising pixels from the platforms listed above may be active. These pixels operate in the background and do not affect your ability to use our website. If you prefer not to be tracked by these technologies, please use the opt-out mechanisms provided by each platform or use a browser with tracking protection enabled.

6 How We Share Information

We do not sell your personal information to third parties. We share information only in the following circumstances:

Service providers

We share information with third-party vendors who help us operate our business, including email delivery providers, scheduling software (Calendly), analytics providers (Google), advertising platforms (Meta, Google), SMS providers (Twilio), and CRM systems. These providers are authorized to use your information only as necessary to provide services to us.

Advertising platforms

When you visit our website, data may be shared with Meta and Google as described in Section 5 through the operation of advertising pixels. This is disclosed in detail above.

Business operations

We may share information within our company and with contractors or consultants who help us deliver services, subject to confidentiality obligations.

Legal requirements

We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If KamKal Marketing and Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change through our website or by email.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

• Inquiry and booking data: Retained for 3 years from the date of last contact, or longer if we enter a client relationship with you.
• Client records: Retained for 7 years from the end of our engagement to comply with business and tax record requirements.
• Email marketing records: Retained until you unsubscribe, at which point we retain only your email address and unsubscribe status to honor your opt-out.
• Website analytics data: Governed by Google Analytics retention settings, typically 14 months.
• Advertising pixel data: Governed by the data retention policies of the respective advertising platforms (Meta, Google).

8 Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal obligations or ongoing service relationships).
• Opt out of marketing: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send. You can also contact us directly to opt out.
• Object to processing: You may object to certain uses of your information, including direct marketing.
• Data portability: In some circumstances, you may request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact us through our contact form at kamkalmarketing.com/contact. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

9 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of personal information we collect

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), commercial information (services inquired about), internet or network activity (website usage data), and inferences drawn from this information to create a profile about your preferences.

Your California rights

• Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to delete: You may request deletion of your personal information, subject to exceptions.
• Right to correct: You may request correction of inaccurate personal information.
• Right to opt out of sale or sharing: We do not sell personal information. We do share certain data with advertising platforms (Meta, Google) as described in Section 5. You may opt out of this sharing for advertising purposes using the opt-out mechanisms described in Section 5.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to limit use of sensitive personal information: We do not collect sensitive personal information as defined by CPRA.

To exercise your California rights, contact us using the information in Section 13 or submit a request through our contact form at kamkalmarketing.com/contact noting "California Privacy Request." We will verify your identity and respond within 45 days as required by law.

10 Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete the information as soon as possible.

11 Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include use of secure HTTPS connections, access controls, and credential management practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information in Section 13.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: KamKal Marketing and Media, Inc.
• Website: kamkalmarketing.com
• Contact form: kamkalmarketing.com/contact

We will respond to all privacy-related inquiries within 30 days. For California residents submitting a request under the CCPA, we will respond within 45 days.